PRIVACY POLICY

Last Updated: 06/08/2026

ESTELLE Child & Family Therapy Inc. (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how and why we might collect, store, use, and/or disclose your information when you use our services, such as when:

  • You visit our website at www.estelletherapy.com or any website of ours that links to this privacy notice

  • You engage with us in other related ways ― including any sales, marketing, or events

Note: This policy governs website use only. The collection and use of protected health information (PHI) in the context of clinical services is governed separately by our Notice of Privacy Practices (HIPAA), which is provided to you at intake.

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. By using the Website, you consent to this Privacy Policy. This means that you accept, agree to be bound, and abide by the Privacy Policy. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at the information below.

Information We collect:

The personal information we collect depends on the context of your interactions with us and the Services, your choices, and the products and features you use. The personal information we collect may include the following:

  • Personal Identification Information: Your name (First and Last), your email address, your phone number, and the reasons for contact

  • Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs, collected automatically via cookies and analytics tools

  • Appointment Requests: If you submit a consultation request, we collect basic contact and scheduling information

We do not collect protected health information (PHI) through this website. Clinical information is collected and managed exclusively through our secure, HIPAA-compliant practice management system: “My Best Practice”

All personal information that you provide to us must be true and accurate, and you must notify us of any changes to such personal information.

How do we use your information?

We use the information we collect to:

  • Respond to your inquiries and consultation requests

  • Schedule and confirm appointments

  • To deliver and facilitate therapeutic services

  • Improve our website functionality and user experience

  • Send you marketing and promotional communications

  • Comply with applicable legal and regulatory obligations

Do we use cookies and other tracking technologies?

Our website may use cookies and similar tracking technologies (e.g., Google Analytics) to analyze website traffic and improve user experience. Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove and reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

What about third-party services?

Our website may contain links to or integrate with third-party platforms, including:

  • Squarespace (website hosting)

  • My Best Practice (client portal/scheduling, accessed via secure external link)

  • Google Analytics (website analytics)

Each third-party service has its own privacy policy. We are not responsible for the privacy practices of external sites.

What are the California privacy rights (CCPA)?

As a California-based business, we comply with the California Consumer Privacy Act (CCPA: https://oag.ca.gov/privacy/ccpa).

California residents have the right to:

  • Know what personal information we collect and how it is used

  • Request the deletion of personal information we have collected

  • Opt out of the sale of personal information (we do not sell personal data)

  • Non-discrimination for exercising any of the above rights

To exercise your rights, contact us at the information below.

Do we follow HIPAA compliance?

Clinical services provided by ESTELLE Child & Family Therapy Inc. are subject to the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information is handled in accordance with our separate Notice of Privacy Practices, which you receive and sign at intake. Telehealth services are delivered only through HIPAA-compliant platforms.

What about the security of the data?

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no internet transmission method is 100% secure, and we cannot guarantee absolute security.

What about children’s privacy?

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has submitted personal information through our site, please contact us immediately at the information below.

What about changes to this policy?

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website after any changes constitutes your acceptance of the new policy.

How can you contact us about this notice?

If you have questions or comments about this Privacy Policy, or wish to exercise your privacy rights, you may contact us: